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FAQ & Liability

  • Are the florals safe to eat? While the florals are food safe (or we use floral tubes/wax), please do not consume them! Additionally, if you have a pollen allergy, we recommend ordering without florals or refraining from consumption, as they may trigger a reaction.

  • Do you create custom cakes or cupcakes? Absolutely!

  • Can I order online? Yes, you can! Fill out the order form and you'll receive an invoice to confirm your order.

  • Do you have gluten-free, egg-free, or vegan options? We currently do not.

  • How far in advance should I place an order for a custom cake? For wedding cakes or large tiered cakes, please order at least 2 weeks in advance. All other orders a minimum of 1 week's notice.

  • Do you provide delivery services? No, we do not. It is pickup only in Downtown Baton Rouge, Louisiana USA (Address is provided at the time of receiving your invoice.)

 

Terms and Conditions: By placing an order with Sage Room, you agree to the following terms and conditions:

 

1. Artistic Freedom: We retain full artistic freedom in designing and decorating the item(s). The final design may include minor variations or creative interpretations to achieve the best result.

 

2. Inspiration and Reproduction: While we appreciate inspiration photos, we will not create exact replicas of these images. We will strive to align with the theme and inspiration provided, but identical results cannot be guaranteed.

 

3. Order Finality and No Modifications Upon Delivery: Once the cake or baked item is received by the buyer, it is deemed accepted in its final condition. No alterations, modifications, or refunds will be offered if the order is picked up and accepted.

 

4. Communication of Specific Requirements: The buyer is responsible for clearly expressing any design preferences, dietary restrictions, or other requirements during the ordering process. Requests made after confirmation may not be accommodated.

 

5. Liability: Sage Room is not liable for damages resulting from mishandling, improper storage, or environmental conditions after the bakery item has been delivered and picked up.

 

By submitting an order, the buyer agrees to all the above terms and conditions. If you have any questions or concerns about your order, please reach out to us!

Contact

I'm always looking for new and exciting opportunities. Let's connect.

Please allow 2-3 business days for a response.

© 2023 by Kax Cooks. 

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